Metaspins CasinoContacts

Contact Metaspins Casino

For help with your Metaspins Casino account or services, email support@metaspinscasino.click. Our support team can help answer general questions and direct your request to the right area.

Metaspins holds a licence from the Anjouan Offshore Finance Authority (AOFA), Government of the Autonomous Island of Anjouan, Union of Comoros, licence no. ALSI-202606048-FI2, and is also licensed by the Curaçao Gaming Control Board.

  • Operator3-102-959384 SRL
  • Established2022
  • PlatformSOFTSWISS
  • Cryptocurrencies acceptedBTC, ETH, BNB, SOL, XRP, USDT & more

How to get in touch

To contact us by email, send your message to support@metaspinscasino.click. Please use the email address linked to your account where possible, as this can help with account-related enquiries. Support messages are usually answered within 24 hours, although response times may vary depending on the nature and volume of requests.

You can contact support about topics including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and payment-related enquiries
  • Bonus terms, eligibility and promotional questions
  • Technical problems affecting the website or your account
  • Responsible gambling requests or concerns about your play

What to include in your message

To help support understand and resolve your enquiry faster, include your account email address or username, a short description of the issue and any relevant details, such as the time the problem occurred or the page involved. Screenshots can also be useful where relevant, particularly for technical problems or payment messages.

Do not include your password or other sensitive security information in an email. If your enquiry concerns responsible gambling, clearly explain what assistance you are requesting so it can be reviewed appropriately.